EE Basics launched as a new social mobile offer

EE Basics has just been launched by EE, as its social tariff to make the connectivity affordable for all, whether it’s via home phone, mobile or broadband.

“We know from our own research that three-quarters of British adults believe it would be hard to improve their financial situation without connectivity, whether that’s being able to do something as simple as pay a bill online all the way through to applying for, and being connected to, a new job. We want to help as many people as we can change that, whether they’re at home or on the move. And we are focused on providing connectivity support for those who need it the most” – said Nick Lane, MD Customer Services.

Mobile Basics is a £12 per month, 30-day SIM-only package giving customers access to the UK’s best mobile network for an affordable price, for customers who receive certain means-tested benefits. It’s a social tariff on a premium network – customers can use our 5G network if they have a 5G handset. Every eglible customer of EE Basics gets unlimited calls, texts, and 5GB of mobile data with maximum speeds of 25Mbps per month. It is a 30-day rolling contract for 12 months, but there are no early exit fees.

Mobile Basics joins EE’s market-leading social broadband tariff Home Essentials, connecting those on low income with affordable, fast broadband and calls from just £15 a month – a price frozed  earlier this year. It’s available exclusively to those on Universal Credit and a range of other means-tested benefits. EE, BT or Plusnet customers who are eligible to move to Home Essentials can move penalty-free. EE will carry out an eligibility check to see if customer is eligible and there will be also an EE’s standard credit check. A Customer will also need to provide National Insurance number when apply.