Virgin Media O2 brings 5G to the London Underground

O2 and Virgin Mobile customers travelling in tunnels on the London Underground Central Line between Queensway and Holland Park, and on the Northern Line between Kentish Town and Archway can now enjoy 5G coverage, meaning they can access very high-speed mobile connectivity on the go.

The rollout is part of a wider project with Transport for London (TfL) and BAI Communications to bring full mobile connectivity to London Underground stations and tunnels, enabling O2 and Virgin Mobile customers to check their emails, stream videos and access the latest travel information while on the move.

On the Central Line, 4G and 5G services have been rolled out in the tunnels between Queensway and Holland Park, providing seamless connectivity for customers travelling through these stations. Notting Hill station has been upgraded to become a full 5G station – with the latest mobile network now available on Central Line platforms and in ticket halls – while 4G services have been introduced at Queensway and Holland Park stations.

4G and 5G has also been rolled out on the Northern Line between Kentish Town and Archway. The works bring 5G to Archway and Tufnell Park stations, with 4G services now live throughout Kentish Town station.

Working closely with BAI and TfL, Virgin Media O2 will bring connectivity to large swathes of the Tube network in the weeks and months ahead, ensuring customers can get online at every stage of their journey – from ticket halls to platforms, on trains and through tunnels. By the end of 2024, customers will be able to access 4G services across the entire Tube network, with many stations and tunnels boasting ultrafast 5G services wherever BAI’s infrastructure supports it.

Virgin Media O2 customers are already able to access 4G services on the Jubilee Line between Canning Town and Westminster stations after services went live in 2020 as part of earlier work carried out with TfL and other mobile operators.

“For the first time, our customers can access the latest 5G mobile services deep under London. This is set to revolutionise commuting in the capital, and in the weeks and months ahead we’ll be rolling out ultrafast mobile services at more Tube stations, in tunnels and on platforms to bring high-speed connectivity to our customers as they travel on the Underground” – said Gareth Turpin, Chief Commercial Officer at Virgin Media O2.